Barbara L. Casaly

bcasaly @ comcast.net

About Me     View Barbara Casaly's Linked In profile     Follow bcasaly on Twitter

Samples of my Work

Resume in Word

Summary

Web content specialist/technical writer with extensive experience writing and managing web content, writing user and internal documentation, and documenting business processes:

  • At Digitas, updated Duracell website content, set up spreadsheets used for translation and automated upload of web content to TeamSite CMS, and provided mapping between TeamSite data content records and web page content.
  • Led a team of webmasters to update the Web Accessibility Standards (version 2.0) for Executive Department agencies for the Commonwealth of Massachusetts. Assisted Commonwealth of Massachusetts Executive Department webmasters with website accessibility issues, providing information on the Commonwealth of Massachusetts website about how to create accessible web pages and documents.
  • At Invensys Process Systems Global Learning Services, worked with the manager to document the training development and delivery processes.
  • In a volunteer capacity, assisted the ministerial search committee at my church with assembling an information guide, planning ministerial candidating week, and posting background and announcement information on the church website.
  • Led a team of webmasters to update the Web Accessibility Standards (version 2.0) for Executive Department agencies for the Commonwealth of Massachusetts (2004-2005)
  • Created and maintain two websites (www.boonelakeri.org and www.fpuucanton.org).
  • Collaborate with others to problem solve, understand work styles and corporate culture, gain knowledge, share the workload, and complete project deliverables.
  • Ramp up quickly with technology and software using a variety of methods to acquire new skills and knowledge
  • Work effectively in sole contributor and team environments
  • Work efficiently on-site or off-site, planning time, tracking hours precisely, and meeting project deadlines

Computer Software Experience

General
Word, Excel, Acrobat Professional, PowerPoint, Visio, Paint Shop Pro
Web Content/Accessibility
Dreamweaver, TeamSite CMS, TerminalFour CMS, Contribute CMS, WS-FTP Pro, Firefox accessibility and validation extensions, Constant Contact
Technical Writing
FrameMaker, Flare, Word 2010, SnagIt, HyperSnap

Employment

Contract Positions

Technical Writer/Editor
TRA360, West Newton, MA

Nov. 2011 - Present

  • Copy edited a user guide for a pharmaceutical company.
  • Writing a user guide for a web-based application.
Technical Writer
GTECH Corporation, Providence, Rhode Island

May 2011 - Sept. 2011

  • Used FrameMaker to revise user documentation for the Illinois and California Lottery systems.
Web Content Specialist
Digitas LLC, Boston, Massachusetts

Dec. 2010
Oct. 2010 - Nov. 2010
April 2010 - July 2010

  • Entered new content and updates requested by clients into Interwoven TeamSite Content Management System for commercial websites. Content was provided in several different languages including French, Spanish, and Polish.
  • Assisted in the redesign of copy decks for website content and localization.
  • Prepared copy decks in Excel for translation into foreign languages, reflecting the variation in web content for the geographical region. The content and layout of the copy decks allows for automated transfer of content from Excel to TeamSite CMS.
  • Mapped the fields in the TeamSite data content records to the Duracell web pages.
Web Conversion Specialist
UMass Dartmouth, North Dartmouth, Massachusetts

Nov. 2009 - Feb. 2010

  • As part of a team of web content specialists, assisted in the transition of the university website content to the TerminalFour (T4) content management system.
Technical Writer
Omgeo LLC, Boston, Massachusetts

Sept. 2008 - June 2009

  • Using FrameMaker, revised documentation for Omgeo Central Trade Manager, ALERT, and OASYS, products for investment managers and broker/dealers to automate post-trade operations. Document types included message specification, installation, and user interface guides.
Technical Writer
Pearson Education Core Technology Group, Boston, Massachusetts

May 2008 - Sept. 2008
Jan. 2005 - Sept. 2006

  • Using Flare, wrote web-based online Help for a college-level grade book product and for an electronic publishing authoring tool and viewer.
  • Using Contribute CMS, maintained web pages for the Core Technology Group’s intranet.
Web Accessibility Coordinator
Commonwealth of Massachusetts, Information Technology Division (ITD), Boston, Massachusetts

Dec. 2007 - April 2008
Oct. 2006 - July 2007
April 2004 - Jan. 2005

  • Responsible for the Executive agency website accessibility audit mandate, which involved communication, documentation and training, analysis, and website remediation. Wrote and maintained information on web accessibility for agencies.
  • As project coordinator, managed the revision of the Commonwealth Web Accessibility Standards, which involved leading meetings of agency webmasters, maintaining a project website, doing research, writing documentation, and compiling web accessibility resource information.
  • Used TeamSite to add and update content on the Information Technology Division website, www.mass.gov/itd.
Technical Writer
Invensys Process Systems, Global Learning Services, Foxboro, Massachusetts

Oct. 2007 - Nov. 2007

  • Edited the Technical Instructional Design Process document using Word and Visio.
  • Created and applied Word templates to instructional design supporting documents and training manuals. Documented how to use the templates to update course collateral.

Volunteer Positions

Project Coordinator
First Parish Unitarian Universalist, Canton, Massachusetts
 
  • Assisted the Ministerial Search Committee in assembling an informational guide for prospective ministerial candidates. Involved collecting write-ups, images, and church documents from committee members and church staff; creating and applying a Word template to the Word document; and posting all information in PDF to a website (http://www.fpuucanton.org) for review by committee members, the congregation, and ministerial candidates.
  • Coordinated minister candidating week, which involved setting a week's schedule of events, publishing relevant information on the website, and handling responses and administrative details.

July 2009 - Present

Aug. 2007 - Present

Education

  Bachelor of Arts, Major in Mathematics, Minor in Secondary Education
Bridgewater State University, Bridgewater, Massachusetts
Dec. 2011

Lynda.com courses: Word 2010: Styles in Depth, Mariann Siegert

Nov. 2011

Lynda.com courses: Migrating from Word 2003 to Word 2010, David Rivers

Dec. 2010
Lynda.com course: PowerPoint 2010 Essential Training, David Diskin
Nov. 2010
Lynda.com course: Drupal 6 Essential Training, Tom Geller
Aug. 2010
Lynda.com course: SEO: Search Engine Optimization - Getting Started, Jill Whelan
July 2010
Lynda.com course: Web Site Planning and Wireframing: Hands-On Training, Laurie Burruss
Oct. 2008
MadCap Flare Advanced Cascading Style Sheet Class, Scott DeLoach
Sept. 2008
Madcap Flare Advanced Single Sourcing Class, Scott DeLoach
May 2007
Designing Web Pages with Cascading Style Sheets, Joel Sklar
July 2006
Getting Started with MadCap Flare, User First Services, Rob Houser
April 2004
XML Workshop, Joel Sklar Consulting
Nov. 2003
Introduction to Enterprise Content Management, ECM Practitioner, AIIM International
June 2001
Building HTML-Based Help with Dreamweaver, Weisner Associates
May 1999
Developing Policies, Procedures and Documentation; Information Mapping
Oct. 1998
Creating Online Graphics with Paint Shop Pro, Neil Perlin
May 1998
Advanced HTML, Joel Sklar
Nov. 1997
HTML Help, Neil Perlin

Honors and Awards


Last updated on January 24 2012